Modernize Your City’s
Drop-In Programs

PickupHub helps municipalities deliver organized, reliable, and high-attendance drop-in programs. Increase facility utilization, reduce administrative burden, and improve the experience for both staff and players.

Partnering With Communities of All Sizes

Whether a major city or a small municipality, PickupHub supports a diverse network of recreation teams across Canada. Our platform scales effortlessly, helping each partner deliver organized, dependable drop-in sports.

Built Specifically
for Drop-In Sports

From game setup to payments, notifications, and community engagement, PickupHub handles the full lifecycle of drop-in sports. Your team gets complete control with less manual work
and your players get a seamless, modern experience.

Administrative Tools & Features

Create Any Game You Need

Set the sport, format, teams, skill level, age group, location, pricing, and participant limits. Whether it’s 11v11 soccer or a highly specific 5v5 women’s basketball game, you have complete control.

Automated Payments, Refunds & Credits

PickupHub handles all financial processing — including payments, cancellations, credits, refunds, and receipts — so your staff doesn’t have to.

Your Community Database, Fully in Your Control

Access and manage your entire player base. Filter, review history, track participation, and understand who’s engaging with your programs.

Minimums & Automatic Game Cancellation

Set minimum player requirements for any game. If the threshold isn’t met, PickupHub auto-cancels the game, issues credits/refunds, and notifies players instantly.

Real Human Support for Your Players and Recreation Staff

Our in-platform chat is staffed by real people. We answer player questions directly so your team doesn’t have to.

Limit Participation Numbers

Ensure the right number of players show up by setting a maximum capacity for each game. PickupHub prevents over-registration so your field, rink, or court is never overcrowded.

Controlled Registration Windows

Games open for registration on your schedule — for example, exactly 7 days before the game. No more early sign-ups or confusion.

Support for 32 Sports and Growing

Whether your programs include soccer, basketball, hockey, pickleball, volleyball, or niche activities, PickupHub supports 32 sports out of the box — flexible for any facility.

Complete Admin Tools

Everything your team needs to manage games:

Youth-Friendly Features

Create age-specific youth games with ease. Parents love the clarity, notifications, and simple sign-up process.

Age-Based Pricing

Set custom pricing for specific age brackets — such as seniors, youth, or adult-only games.

Prioritize Your Local Community

Offer early sign-up windows for residents or members before opening the game to the wider public.

Automated Email & SMS Notifications

PickupHub handles all communication: confirmations, reminders, cancellations, minimum alerts, waitlist promotions, and more.

Smart Waitlists

Admins receive alerts when a waitlist grows, allowing you to add another game to meet demand.

Comprehensive Reporting Tools

Access detailed reports on financial performance, participation trends, scheduling effectiveness, and sport popularity — giving you the insights you need to run stronger drop-in programs.

Support for City Recreation Passes

PickupHub supports your city’s existing pass or discount programs, allowing eligible residents to automatically receive the correct pricing when registering for games.

Community Features

See Who’s Playing Before You Join

Players can view who’s already signed up — one of the biggest drivers of engagement. Seeing teams, and availability helps games self-organize before players even arrive.

The Game Hub

Players see a curated feed of games matched to their interests, availability, and sports preferences. It keeps them active, engaged, and returning week after week.

Flexible Payment Options

Players can pay in the way that works best for them:

Real Human Support for Your Players

Our in-platform chat is staffed by real people. We answer player questions directly so your team doesn’t have to.

Get Notified When Friends Join

Players receive instant alerts when their friends join a game — a powerful social feature that drives participation and helps fill games faster.

Support for Youth and Family Participation

Parents can add their children to their account, receive personalized game recommendations, and easily manage their family’s schedule through the dedicated Youth Game Hub.

Automated Email & SMS Notifications

PickupHub handles all communication: confirmations, reminders, cancellations, minimum alerts, waitlist promotions, and more.

Buy for a Friend

Players can reserve and purchase spots for friends or family members with one click.

Smart Waitlists

When games fill, players can join a waitlist and get notified automatically if a spot opens.

Game Reminders

Automatic reminders keep turnout consistent and ensure players are prepared.

Built-In Support for Hockey Goalies

Goalies get special visibility and protections — ensuring the position is not exploited and the game is fair and balanced.

Drive More Attendance
With Less Effort

1.

Fill Dead Time & Unused Facility Hours

Create one-off games or recurring weekly sessions to make use of unbooked time. PickupHub helps you turn quiet hours into well-attended programs your community will love.

Case Study: City of Waterloo – Growing a Morning Soccer Program From Zero to Sold Out

The City of Waterloo used PickupHub to transform an empty weekday time slot into one of its most successful programs. What began as a single trial game grew into a peak of six morning indoor soccer sessions per week, attracting hundreds of unique participants over time. With automated promotion, easy registration, and players able to see who’s attending, the program built momentum quickly — and today, these games routinely sell out nearly a week in advance, giving staff predictable attendance and fully utilizing previously underused facility time.

2.

Increase Participation & Keep Players Engaged

A strong drop-in program can always be stronger. PickupHub is built to maximize turnout through smarter discovery, personalized recommendations, and seamless sign-up — fueling steady growth for your programs.

Case Study: Turning One Shinny Session Into a Multi-Day Drop-In Success

At the LIUNA 4 Ice Centre in Hamilton, PickupHub helped turn a single Friday evening shinny session into a thriving, multi-day drop-in hockey program. What began with one game quickly expanded to two on Friday nights, followed by successful additions on Mondays and Wednesday evenings. As demand continued to build, the facility introduced drop-in hockey on nearly every weekday evening, multiple mornings, and select weekend evenings whenever ice time was available. PickupHub also made it easy to capitalize on holiday gaps when leagues paused, filling otherwise unused ice with high-attendance pickup games. To date, more than 6,500 hockey players in Hamilton have used PickupHub — transforming idle ice time into consistent revenue and a vibrant community of repeat participants.

3.

Promote Your Programs Automatically

PickupHub sends timely reminders and promotional notifications based on player behavior. Everything happens behind the scenes, ensuring your programs stay top-of-mind without adding work for your staff.

Case Study: Launching a Sold-Out Soccer Program From Day One

When the City of Kitchener introduced drop-in soccer at Budd Park, PickupHub instantly connected them with thousands of local soccer players already active on the platform. The response was immediate: every available time slot sold out quickly, prompting the City to add more sessions — which also filled. In a short period, Kitchener built a thriving, high-attendance drop-in soccer program from scratch, using PickupHub’s reach and automation to generate strong turnout and momentum from day one.

Why
Players Love Us

Why
Facilities Love Us

Reliable & Fast Support

We pride ourselves on offering fast, reliable support for every question or issue. Over the years, we’ve built countless features based on client feedback, and we remain flexible in adapting the platform to meet your evolving needs. Unlike large software companies, we listen, respond, and help you grow your drop-in programs with confidence.

PickupHub Turns 10!

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in 2025
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Games
since 2015
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Simple Pricing

Our simple pricing structure makes it easy for communities of all sizes to launch and grow their drop-in programs.

Reach out to us and we’ll help you get started.

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